Terms & Conditions

Welcome to [Resort Name], a premium Golf Resort and Villa at La Cala. By making a booking or using our services, you agree to adhere to the following terms and conditions:

1. Booking & Reservation

1.1. Confirmation: All reservations are confirmed upon receipt of a valid payment method and deposit, as specified at the time of booking.
1.2. Age Requirement: Guests must be at least 18 years old to make a reservation.
1.3. Payment Terms: Full payment must be made prior to check-in unless otherwise agreed upon.
1.4. Cancellation Policy:

  • Cancellations made [X] days prior to the check-in date will receive a full refund.
  • Cancellations made within [X] days of the check-in date may forfeit the deposit or incur a cancellation fee.
    1.5. No-Show Policy: Failure to check in on the reserved date will result in the loss of the deposit or the full booking amount.

2. Check-In and Check-Out

2.1. Check-In Time: From [X:00 PM].
2.2. Check-Out Time: By [X:00 AM]. Late check-out may incur additional charges.
2.3. Identification: Guests are required to present valid identification (passport or government-issued ID) upon check-in.

3. Use of Resort Facilities

3.1. Golf Facilities: Guests must adhere to the golf course rules and dress code. Tee times must be booked in advance.
3.2. Pool & Spa: Use of the pool, spa, and wellness facilities is subject to availability and operational hours. Guests under [X years] must be accompanied by an adult.
3.3. Private Villas: Villas are for the exclusive use of registered guests. Hosting additional guests without prior approval is prohibited.
3.4. Damage to Property: Guests are responsible for any damage caused to resort property during their stay. Charges will be applied for repair or replacement.

4. Guest Conduct

4.1. Behavior: Guests must conduct themselves respectfully toward staff and other guests. Disruptive behavior will result in immediate eviction without refund.
4.2. Smoking & Alcohol: Smoking is only permitted in designated areas. Excessive alcohol consumption leading to disturbances is prohibited.
4.3. Pets: Pets are only allowed with prior approval and must adhere to the resort’s pet policy.

5. Liability

5.1. Personal Belongings: The resort is not responsible for lost, stolen, or damaged personal items. Guests are encouraged to use in-room safes.
5.2. Accidents & Injuries: Guests use resort facilities at their own risk. The resort is not liable for accidents, injuries, or illnesses occurring during the stay unless caused by gross negligence.
5.3. Force Majeure: The resort is not liable for events beyond its control, including natural disasters, power outages, or governmental actions.

6. Payment & Fees

6.1. Taxes: All prices are subject to applicable local taxes.
6.2. Additional Charges: Extra services, such as golf lessons, spa treatments, or special requests, will incur additional charges.
6.3. Security Deposit: A refundable security deposit may be required at check-in for incidentals.

7. Privacy & Data Protection

7.1. Personal Data: Guest information is collected for reservation purposes and will not be shared with third parties without consent, except as required by law.
7.2. CCTV Monitoring: For security purposes, certain areas of the resort may be under video surveillance.

8. Dispute Resolution

8.1. Jurisdiction: These Terms & Conditions are governed by the laws of [Insert Country/Region].
8.2. Resolution: Any disputes shall be resolved amicably; failing that, disputes will be subject to arbitration or local courts.

9. Amendments

9.1. The resort reserves the right to amend these Terms & Conditions without prior notice. Updated terms will be available on the resort’s official website.

By proceeding with your reservation or accessing our facilities, you acknowledge and accept these Terms & Conditions.

For questions or clarifications, please contact us at [Insert Contact Details].